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Chalene's Trainings

Instructor Tips

18 new phrases to help get your class motivated
5 Quick Tips to Instantly Increase Class Size
Do's and Dont's
Six subbing survival tips
Five unique ideas to boost attendance
Do I have what it takes to become a Presenter?
How to make a BIG impression with SMALL talk
10 tricks to help you remember names
12 Tips to teach a better PiYo™ or Mind/Body class
How to create the perfect schedule
Mirror Image Teaching
Positive Motivation
10 tips for verbal cueing any kickboxing format
Transitioning from a different style of kickboxing to Turbo Kick®

18 NEW PHRASES TO HELP GET CLASS MOTIVATED!

Ever feel a bit like a broken record when your teaching? Have you ever caught yourself saying the same phrase over and over again? Motivation is both physical and verbal! The best instructors are great coaches! They bring the best out of people.

Okay team, let me see your best!
Make me proud!
8, 7, 6, I've lost count... where am I? (They take over..5,4,3,2,1)
We CAN do this!
I'm looking for the queen/ king of energy tonight!
You guys in the corner are ON FIRE!
Look around the room.... help me find the best NRG?
Show them how to do it Shelley!
Give me one last burst of energy
Check her out... those punches are fierce!
Get your second wind right now!
This time I want you to pretend it's for video!
Unbelievable!
You guys are amazing!
Want to burn more fat? Kick your intensity up a notch!
For the next 45 seconds I want 100% from everyone.
Okay back row... show me what you've got! (Run to the back of the room)
It's time people! Show me what you're made of!

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5 QUICK TIPS TO INCREASE THE SIZE OF YOUR CLASSES

ARRIVE 15 MINUTES EARLY! Arrive with enough time to learn details about the people who take your class. Take an active interest in your customers. Each one has their own unique story.
MEMORIZE NAMES. Keep a small notepad in your gym bag to write down participants names and a brief physical description to help jog your memory. Glance at this list before your classes.
USE NAMES WHEN YOU TEACH. "Nice job Sally". Be careful not to fall into the easy trap of using the same 4 or 5 names each week. Make a goal of using two new names each class.
START AN E-MAIL GROUP. Announce to your members that you would like for them to sign-up for your e-mail list. Use the list to pass along positive uplifting messages, remind members of gym closing, special events and occasions that you will have a sub. Use your list once or twice a month, not more.
BE ENTERTAINING. So often members from around the country contact us to complain about a "boring" instructor. I don't imagine many of you reading this think that you're "boring". The truth of the matter is ALL OF US should work to be more entertaining in our classes. Get Louder! Be funny! Be silly! Be over the top! Dance! Smile...a lot more! Use performance facial expressions. If you're "feeling like" a real clown... you're probably coming off as mildly entertaining. No matter how over-the-top you feel, the outcome is a more entertaining, fuller class!

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Do's and Don'ts

Have you ever wondered why one instructor might have a large following and packed classes and another seemingly equally talented instructor might struggle? In 2002 we decided to conduct a series of informal surveys to further explore this long standing mystery. What made one instructor more popular than another? We learned a lot from the candid responses of both health club members and fitness instructors. The responses told the same story time after time.

Here’s what students say make one instructor better than another:

Outgoing personality (all around)
Great music and great use of it (musical phrasing) and emphasizing highs and lows in energy
Ability to cue clearly
Personable without sharing too much personal or inappropriate information
Motivational physique
Motivational personality
Unshakeable positive attitude
Choreography that flows well
Timeliness
Consistency – Being there!
Likeability, a connection with their students
Funny/witty
Confidence
Intense work-out
Genuinely seem to care about their students
Challenging choreography (without losing people)
Prepared/organized
Unstoppable high energy (not too much “coaching” without doing)
Professionalism
Cues that motivate everyone to work harder
Instructors who move throughout the room, but don’t stop teaching
Someone with a bit of “star quality”, someone others wish to emulate
Take notice of each participant
The instructors who create a “family” in their classes, facilitate socialization amongst the members

Here’s some of the “stuff” students lament:

Tardiness or rushing in just as the class is about to begin
Instructors who share too much information
Poor “break-down” skills
Screaming or yelling into the mic
A high pitched voice
Apologies. Students felt that repeated apologies only drew more attention to the problem.
Teaching with the mic too close to your mouth
Instructors who “stop” too often during the work-out
Sticking with an advanced combo when it’s clear people are not getting it
Getting subs too often
Out of shape instructors
Bragging/boasting/self-absorbed comments or commentary
Lack of individual eye contact. Scanning the crowd as opposed to sustained personal eye contact
Using the same music for too long
Cueing late, too fast, or using too many unnecessary words
Clothing that is too revealing or ill-fitting or outdated
ANY negative comments whatsoever regardless of the topic
Political or religious commentaries
Shyness, which is often misinterpreted as self absorbed and distant.
Low energy/inconsistent energy
Outdated teaching styles
Instructors who complain about things like the stereo, previous instructor, etc.
Instructors who constantly watch themselves in the mirror
Picking on students in a negative manner, even if it’s meant tongue and cheek.
Instructors who seem to be uninterested in getting to know their students

If you think about it from this day forward you are in business for yourself. If your customers don’t show up, you’re out of business. Our customers are our students. Creating the best possible product is not enough. Even if you love the food, the ambiance of the restaurant and the extra special service you get is part of the reason why you choose it. Creating an inviting environment in your class takes work and planning. Successful instructors give considerable thought not just to the “work-out” but to the extras they do to help members feel welcomed, noticed, important, and connected.

BUILDING A CLASS

Creating a party:

The “fun factor” is the cornerstone of every great Turbo Kick® class. While some fitness professionals believe that “putting on a show” is unprofessional, we believe it’s your obligation. Let’s face it, someone looking just for a tough or safe workout could jump on a treadmill or a stairclimber. Those who attend group exercise classes are looking for something different than those who seek solitude during their workout. Group fitness participants prefer the excitement, motivation and energy that is created in an exciting class. Turbo Kick® instructors are duty-bound to make every class fun, positive, exciting, and entertaining for the attendees. Ask any regular attendee of group exercise classes and they will tell you that an instructor with a great personality and a motivating class is much preferred over a “perfect” class. Creating fun in your class might mean moving outside of your comfort zone. Here are some ideas we’ve compiled from veteran Turbo Kick® instructors around the globe:

Learn, use and remember names. Write them down to help you remember.
Develop a chant. Example: Repeat “Hey!” on the round house during a particular combo
Use an explosive energy in your movement, making everything bigger than life.
Remember that excitement, power, and energy are communicated in your facial expression first.
Periodically face your class.
Smile, whistle, sing, dance and let loose.
Be the clown.
Be the motivator.
Be animated.
Periodically ask participants to join you on the stage for a section of choreography. Encourage other participants to cheer him/her on!
Turn down the music and whisper… build excitement for what’s to come. Then turn it up and go for it!
Move throughout the room. Deliver personal motivation to those you’re near.
Solicit participation through clapping, singing or repeating a phrase.
Offer rewards for outstanding energy. For example; give me 100% today and we’ll only do Turbo one time!
Look the part/ look your best. Give thought to your apparel and the image it conveys.
Plan interaction amongst members. For example; during Finesse divide the room down the middle. Have the left side of the room turn center to face the right side of the room. Have one group clap, cheer and dance in place while the opposite group performs the finesse.
Create group competition. Ask the front half of the room to use as much energy as possible for a 32 count phrase. Next, encourage the back half to out-perform the front half. Working as a group builds “espirit de corp”. However, avoid creating individual competition.

MAKING CONNECTIONS

Most students, regardless of how “good” the workout is, will not take classes from someone whose personality they don’t care for. Facilitating friendships amongst your members and making personal connections takes practice. We like those who take an interest in who we are. Find out who your members really are. Do they have children? What’s their fitness story? What is it they like about the class? In what line of work are they? Where did they grow up? By taking the time to learn more about the individuals who attend your class you will undoubtedly find you have much in common. Strong personal connections can be made in the minutes before and after your class. Arrive early to meet and greet participants. Plan to stay 10 to 20 minutes post class to answer questions, assist with form and technique and generally socialize with participants. There are many ways to make connections. Here are a few ideas:

Connect with your music. Musical interpretation is an incredible way to make a strong connection between people. We connect by using our music when we sing along, ask participants to sing, get excited about our “favorite song”, match movement to the music, accentuate a certain energy in the music. Mastering the musical 32 count phrase (4 groups of 8 counts equaling 32 counts). Participants will relate to an instructor who is so obviously moved by their music.
Connect with your “stories”. As instructors we walk a fine line of sharing personal information and sharing too much information. As a general rule of thumb, share information to which most all of your participants can relate and will find humorous. Avoid discussing information of a sensitive, very personal, negative, gossipy, religious, or political nature. Everyone can relate to a funny story. Keep it brief (just a few sentences) and use humor. Let your class know who you are, while maintaining your professionalism. Avoid comments which might be construed as bragging or boasting. People want to hear tidbits to which they can relate, not the instructor’s resume.
Connect with choreography. You can engage participants with the choreography in many ways. For example; emphasize a particular combo by asking attendees to repeat “High, low” as they punch high and then low. During finesse ask participants to perform the combo with “an attitude”. Finally, offer a visualization to correspond with the movement or combo, “imagine you’ve got two attackers… one from the front and one from the side.
Connect with your bedside manner (I’d call this something else, this sounds too sexual ) Have you ever been impressed with the bedside manner of a doctor or a dentist? Remember that waitress that went out of her way to provide service above and beyond the standard? Take an active interest in the lives of those who attend your classes. Be a good listener. Remember the small details.

PATIENCE AND CONSISTENCY:

Most instructors reported that it takes approximately 6 months to a year to build a class and even then it may not be near its full potential. Many instructors reported seeing numbers continue to grow even after a year and a half. The smaller the community, or the lower the club’s attendance, the longer this quest may take. Don’t throw in the towel too early, or beat yourself up after 3 months of inconsistent attendance. Hang in there! Remember that diligence and your consistency will pay off. Expect a slight drop in attendance any time you take over a class for another instructor. Consider that even the most gifted singers must work to promote the sale of their latest release. Full classes take more than a killer workout. A full room takes planning, promotion and spreading the word. While having a full room may not be your goal, reaching the greatest number of people in a meaningful and purposeful way should be! Vow to employ planned class building techniques each week and you’ll see results. Peaks and valleys in attendance are unavoidable and often inexplicable. Stay positive and avoid the tendency to take it personal.

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SIX SUBBING SURVIVAL TIPS

Avoid apologies: Let’s pretend your young child had separation anxiety. Imagine now that your babysitter spends the first hour apologizing, “I’m sorry I’m not your mommy,” more crying ensues. She continues, “I bet you really miss your mommy.” Rule No. 1, apologizing only reminds your class that your are not their regular instructor. Be a good babysitter and employ the art of diversion. Example, “I’m so excited to be here today! I’ve heard this class has amazing energy. Thanks for having me!” Remember, out of sight is out of mind. Don’t invite separation anxiety by apologizing for not being ‘so and so’.
Do your homework: Make subbing as painless as possible for both you and your temporary class. Begin by asking the regular instructor to briefly describe how he/she formats the hour. Next, ask the following questions.
1. Describe your teaching style for me.
2. What type of music does your class prefer?
3. What BPM are they accustomed to working at?
4. What do they love the most about your class?
5. Is there anything they really hate, or I should completely avoid?
Be proud of your unique style, but consider the fact that a “similar” class will likely be more successful than a radical change in style or formatting.
When in Rome: People don’t like change. The first change is they have a “different” instructor. Don’t expect this group to be receptive to even more change. Put personal teaching convictions aside, and remember that it’s their workout. Instead of trying to prove that your style of teaching is superior, win them over with your natural charisma and charm.
Never let ‘em see ya sweat!: Dozens of people walk through the group exercise room door to take this class. How is it they know that YOU’RE the sub? Could it be the “deer in the headlights” look on your face? Confidence is the key. Enter the room with a big smile and relaxed presence. Greet people in the back. Ask names. Avoid comments like “I haven’t taught this type of class before” or “I’ve already taught 2 classes today”, which immediately lowers expectations. Get people excited about your energy and what’s in store for them. Steer clear of comments which might be misconstrued as self-doubt, such as “I know Lisa is much more advanced than me.”
Attitude is everything: A great attitude can get you through anything and is more important than experience, physical strength, choreography, and skill. Make it a personal challenge to get 5 or more students to inquire about your normal teaching schedule (the ultimate sign of approval). Mentally prepare for a handful of regulars to walk-out so you’re not frazzled if they do. (It’s their loss anyway!)
Give ‘em something special: You’ve got something you do in your classes that people ABSOLUTELY LOVE. Maybe it’s your sense of humor or that you sing the cool down song. Whatever it is, you know it works and it’s uniquely you. Give this class something to remember you by and take the opportunity to self-promote. “Thanks for having me guys! You were great. I teach on Thursday at 5:30. Come and see me!”

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FIVE UNIQUE IDEAS TO BOOST ATTENDANCE

Free Martha: No less than once a week, Michele Park, Southern Cal Turbo Kick® presenter and queen of packed classes, brings her students homemade mini-chocolate chip cookies. This Martha Stewart inspired treat is simple and inexpensive. Try frozen pre-mixed thaw and slice cookie dough. Cut calories and fat by making cookies ½ the normal size. If the way to someone’s heart is through their stomach, this one’s sure to be a hit.
Student of the Week: When co-teaching, Skip Jennings and Donna Meyer decided to name a different attendee “Student of the Week”. This special someone enjoys the privilege of picking the music, selecting his or her favorite routine, and they get to take home a plastic crown. “It really helps us get to know our group and everyone gets such a kick out of it!”, explained Donna.
E-mail Notification: Can you imagine going to see Janet Jackson in concert and being surprised when Celine Dion appeared on stage as “the sub”? Nothing against Celine. She’s probably a better singer, but you were expecting Janet. Long ago I started collecting the e-mail address of my students and letting them know my upcoming subs. This gives me the opportunity to remind them how beneficial it is to try a new style and my appreciation of their kindness toward my fellow instructor (hint, hint!) This has proven to be the single greatest technique to help avoid my previously inevitable post-sub slump. It’s my way of telling students that I respect their time and right to decide if they want to try a different instructor.
FREQUENT KICKER-KLUB: Turbo Kick® instructor Liz Simpson of Dallas, TX started a frequent kicker club to keep attendance high during slim summer months. She made index sized cards at Kinko’s with a space for a “smiley face” stamp earned each time a participant attended her Turbo Kick® class. Those who brought a guest earned 5 stamps. Those who reached 25 stamps in 90 days received a free shirt! The club manager liked the idea so much he agreed to pay for all the t-shirts! “You’d think I was giving away gold the way people became so determined not to miss a class!” explained Liz.
SUB A CLASS: Subbing another instructor’s class is a great way to boost your own attendance. It’s instant exposure! It’s your own little one hour infomercial J There are people at your club who have no idea you’re there, let alone how good you are! Try subbing a similar class at a similar time slot and don’t forget to bring home computer generated business cards with your class schedule. Oh, and be sure to read “Subbing Survival Tips” first!

Attendance Factoid: You may see a change in attendance in less than a week, but it can take anywhere from 6 months to a year to really build a following to it’s greatest potential. Remember that diligence and consistency will pay off. Expect a slight drop in attendance any time you take over a class for another instructor, during holidays, summer vacation and the first week of school. Even the most gifted singers must work to promote the sale of their latest release. Full classes take more than a killer workout. A full room takes planning and promotion. Vow to employ one of these unique techniques each week and you’ll see results. Peaks and valleys in attendance are unavoidable and often inexplicable. Stay positive.

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DO I HAVE WHAT IT TAKES TO BE A PRESENTER?

Take this simple test using the following answer choices and find out for yourself.

A. Absolutely
B. Kind of
C. Not yet
D. No, but I can work on it

I set written goals with deadlines and stick to them.
When someone gives me negative feedback about my class, I make changes where needed, even if I don’t agree 100%.
I have a mentor and spend time studying his or her success.
From a professional appearance standpoint I look the part of a presenter. I’m fit, reasonably stylish and polished.
My classes are of the most “popular” at my club.
I’m very flexible and able to accommodate other people’s schedules, needs, requests and last minute changes without skipping a beat.
I am willing to “put in my time” before making the big bucks.
People tell me I make them feel good about themselves.
I work on my fitness “connections” with established presenters as often as I can, even if only via e-mail.
I have video taped myself public speaking and thought it was captivating!
People tell me I’m the life of the party.
I dig public speaking and love the lime-light.
I am really good at explaining things and enjoy educating others.
I’m more likely to ask questions of others than to boast about my own accomplishments.
People see me as confident yet humble, energetic, funny and very outgoing.
I have done my homework and understand what selection committees are really looking for.

How many A’s did you select? Add ‘em up and read on.

FUTURE PRESENTER OF THE YEAR: A = 16 to 13
You are presenter material! What are you waiting for? The industry needs people like you! You’re admired by all, but have the humility and quiet confidence that ensures support and success.

STAR RISING: A’s = 12 – 8
You’re almost there! You’ve got just a little bit more fine-tuning to do, but you know you’ve got what it takes and you’re willing to go that extra mile. This is a likely path for you.

NOT MY CUP OF TEA: A’s = 7 – 4
Presenting might sound like the ultimate “gig”, but it’s probably not a good fit at this point in your career. You’re a successful instructor, but admittedly you’re happy right where you are. The pressures of presenting would make you miserable. You’re in it for the fun!

So, what’s next? To be honest, there are few presenting opportunities in the industry. But don’t let that discourage you. The good news is that there are even fewer people organized enough to pursue those opportunities! The very best and the brightest are typically the ones who did not select answer “A” on question number one.

If you are a FUTURE PRESENTER OF THE YEAR, your fellow fitness professionals need you! We need you! You need to do this! Get organized and set a deadline for yourself. If you thought teaching was rewarding…just wait until you present! It’s a rush! Interested in our application process? Send an e-mail to operations@turbokick.com with “Presenter Application” in the subject line.

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How to make a BIG impression with SMALL talk

Whether it’s a New Year’s Eve party, the elevator at the mall, or standing in line waiting for a class to begin, making small talk with strangers is awkward for most.

Nearly everyday we find ourselves in the presence of strangers. You feel that looming pressure to fill the silence with conversation, but you can’t think of anything to say. The ability to make conversation gives us a confidence and can ease social anxieties.

Small talk is not a trivial skill. You use it everyday. In fact, the art of making conversation can be even more important than doing well in school or college, according to a study at the Stanford University School of Business. The study tracked the professional success of MBA's 10 years post graduation. The findings indicated that grade point averages of graduates had little bearing on their professional success -- but their ability to make conversation did.

The most successful graduates were those who could make conversation with anyone -- anyone from strangers to secretaries to bosses to customers.

How can small talk help you make a big first impression? The ability to make conversation with others is all-important in any situation. The ability to make small talk can land you a job, connect with someone waiting to take your class, build instant rapport with the woman behind the ticket counter who has the power to bump you up to first class, brighten the day of the person next to you at the grocery store.

A ONE LINER plus AN INVITATION
The first step is recognizing that you don’t have to figure out the perfect thing to say. In fact, most people won’t remember WHAT you said, just that you were the FIRST to say something! Open the conversation with a simple one liner, followed by an invitation to the other person to speak...

Here’s four quick topics to memorize:

Appearance; “Those are great shoes. Where do you find shoes like that?
The weather: “I can’t get used to this cold weather. Are you from this area?”
Your surroundings; “Sure is busy today. Do you always take this class?
Common place: “I’m a friend of Scott’s from work. So how do you know Smiths?”

The best conversationalists are actually really great listeners. They ask questions about topics the other person enjoys discussing. They avoid dominating the conversation and steer clear of information which can come across as boastful.

Let them do most of the talking and by doing this they will think that you were thoughtful and interesting. In turn they’ll ask about you and that's when YOU get a chance to share!

Here’s what people most like to talk about:

THEMSELVES!
People love to talk about themselves.
"So tell me about what you do?"
“Have you always lived here?
"Do you have a big family?”
"I hear you have recently done…XYZ"
“How did you end up in that line of work?”
“How old are your children?”

Whatever the answers, as your partner in conversation replies, begin thinking of a good follow up questions. He or she will love you for it! (Warning: If you sense a person “pulling back”, drop the subject and move on to another.)
THEIR OWN OPINIONS
Second only to talking about themselves, people love to air there opinions on anything and everything. Ask these questions as well and your new friend could be talking for hours!
"What do you think about this Pilates craze?”
"What do you think about the strike?"
"What do you think about this Michael Jackson scandal?"

Remember, you’re trying to make friends, so avoid arguing over differing opinions. Even if you vehemently disagree, smile and acknowledge their position.
OTHER PEOPLE
People love to talk about other people. It’s not gossip if you can keep it positive!
"Do you enjoy this instructor?"
"Doesn’t Monica have great sense of humor"
"Isn't Dave an amazing artist?"
THINGS
Next on the pecking order is talking about “things” important to them. We all have something we enjoy speaking endlessly about. Don’t get me started on “reality tv!”
"I love your car. Would you recommend one?"
"What kind of dog is that? How is the disposition of the breed?"
"I hear you collect Pez dispensers? How did you get into that?”
YOU!
Don’t take it personal. It’s only human nature that people would rather talk about themselves than you. Keep the conversation centered around the other person UNTIL they ask about you and then it is your turn. But keep it brief.

To keep their attention wait until they have finished speaking and have asked you a question. Then make your reply brief. Find a way to tie it back to the other person and you will really be making meaningful connection.

Going to a party for New Years Eve? Give it a try!

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10 TRICKS TO HELP YOU REMEMBER NAMES!

The most beautiful sound to one’s ear is the sound of their own name. The simplest way to make a connection with someone is to learn, know, use and remember their name. Here’s some powerful tips!

Positive Affirmation: Stop saying, “I’m terrible with names.” The power of suggestion in our own minds is tremendous. We are what we think about the most! Remember the last time you called in sick? You started thinking how sick you were and within an hour you probably felt terrible. Yet, about an hour after you phoned your boss to say you wouldn’t becoming in, you started feeling guilty about feeling better. Why, because your mind suggested it. Begin telling yourself you are *great* at remembering names. Announce to others that you are really “getting better” at recalling names. Soon it will become a self-fulfilling prophecy!
Cheat sheet: If you teach a lot of packed classes at various clubs and have the privilege of meeting many new people each week, don’t rely solely on your memory. There may not be enough hard drive space available in that brain of yours. You could potentially meet 20 new people in one day. Keep a small note pad in your gym bag. Write down the names of each new person you meet. I use my PDA cell phone (it’s my new love, a TREO 600). Next to the person’s name, write down some interesting tid-bit of information you learned about them and a simple description. Example : Lisa- Tall thin brunette, front row, son @ UCLA.
Categorize: It’s just like your house. If you want to remember where you put your keys, you have to have a set place for them. By categorizing information or names, it makes finding the name in your memory easier! Begin by categorizing your gym bag notebook. At the top of each page record the name of club at which your, the day of the week and the type of class. Record only names from that class on that page. Create an imaginary file in your mind that helps you categorize their face and name with this particular class. How embarrassing to say, “See you in cycle!”, only to have the other person reply, “I’ve never taken cycle. I take your Turbo Kick® class”. Validate the impression they’ve made upon you by recalling who they are AND where you know them from.
Name association: Sometimes it’s easy to associate a name. I swear this is true… I recently had a red-headed gal in my class whose name was “Pippy”. I could run into her 10 years from now and I would remember her name. It’s not always that easy, but if you study the person, you may find some physical characteristic which reminds you of their name. I often use rhymes or humor. Today in class I had “Tall Paul” (who happens to be tall) and “Dan the Man” (who happens to have amazing energy) and “Mother Teresa” (she’s a mother of three).
Learn more than their name: Sometimes name associations are not that obvious. You might meet 100 Jennifers in your life time. How will you remember each? You will need to learn more than their name to create a picture. When you meet someone with a common name, ask a few more questions. Do you go by “Jen” or “Jennifer”? Are you from this area? etc. By learning more about the person, you’re more likely to learn something to help you recall the name.
Use it or loose it! Immediately repeat the person’s name out loud. Sometimes by the time you finished your brief conversation, you’ve already forgotten their name. It’s not too late! Ask again, “I’m sorry, please repeat your name for me”. Better to ask now than five years down the road when they’ve been coming to your class every week faithfully and you’re too embarrassed to “go there”. Be sure to use the person’s name in your class or just in closing your conversation. “It was nice to meet you Dana.”
Test yourself: Just as we quizzed ourselves before a big exam, test yourself retention each evening and then a couple of days later. Briefly visualize each of the new people you met that day and see if you’re able to recall their names.
Take a mental picture: Take a mental snap shot of the person when you meet them. Picture the environment by using all of your senses. What music was playing, Pull this picture back up later in the day. Make sure your mental picture pulls up the details that help you associate their name.
Declare it’s importance: The human mind is amazing! We “encode” the information that enters our brain. Some of this information is stored in our short term memory (STM) and more impactful information is often stored in our long term memory (LTM). Many believe that information encoded for your STM, if practiced enough can be transferred to your LTM (see Atkinson and Shiffrin, 1968). Others believe if “meaning” is applied to the information in STM, this may lead to the transfer of information to the LTM. Why not do both? With these two techniques we can control what we remember and what we forget! In the instant you meet someone, send your brain the message that this person is important! Later, review your mental pictures and quiz yourself.
Attention Preparation: Prepare your mind in the same way an athlete prepares for the big game. The next time you’re driving to an event at which you may meet new people, prepare yourself to learn and remember names. Envision the room; do a mental inventory of all the materials that you will need (e.g. notebook and pen or PDA), Imagine the questions you might ask of the new people you meet. Remind yourself of the importance of learning people names.

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12 Tips to teach a better PiYo™ or Mind/Body class

1. Offer modifications for most everything – The beauty of most mind/body classes is perhaps the diversity of the students. Perhaps because these formats are easy on the joints, participants can range from 16 to 70 plus! Even some of the most seemingly simple exercises, such as a forward fold, or even child’s pose can be difficult for some. Increase the appeal of your class by giving permission to modify nearly every exercise. In Warrior 1 suggest, “For those of you new today, feel free to keep your hands on your hips. To make it more challenging, try taking your hands overhead with Lisa.”

2. Use a softer, calmer, peaceful voice. Your vocal inflection has amazing powers over the mental state of your participants. Try using a deep, soft, calm voice when teaching mind/body formats. Many students comment that a talented instructor has the ability to transport them into a deeper state of moving mediation simply by the sound of their voice. Be yourself, but be a subdued version of yourself. Avoid loud cues or yelling. When students are deep in concentration, avoid laughter or silliness which can detract from their experience.

3. State the benefits of mind body exercise: The power of suggestion is wonderful tool. Everyone knows the mind/body exercise makes you feel great, but what are the other benefits? Print this brief list and share the many health benefits with your next PiYo™ class.
Mind/body exercise can:
- lower blood pressure
- improve aerobic capacity
- improve strength, mobility, and endurance
- improve flexibility
- promote muscle integration awareness
- improve circulation
- relieve stress and improves nervous system function
- promote deeper relaxation and improved sleep
- decrease some chronic pain
- improve posture, and back problems
- clear negative emotions and reduces anxiety
- marked reduction in stress hormone levels
- increase respiratory capacity

4. Close with a guided meditation- While in Maui on a family vacation last year I treated myself to a yoga class nearly everyday! How nice to be a student! Some instructors asked us to lie in silence for 5 to 10 minutes. Some chanted. My favorite was “Lily”. She helped guide us through our mediation. She explained that if you had trouble “quieting your mind”, then keep it busy with peaceful, calming thoughts. She asked us to imagine a place in nature where we had visited as a child or an adult, a place that we remembered to be beautiful and peaceful. She asked us to use all of our senses to recall the smell of the air, the color of the sky, the temperature of the sun, the sounds around us. We created a vivid, yet calming picture. I loved it and have since made it my own! I’m not good at meditation yet. Without guidance my mind bounces off random topics like a pinball ricocheting from one task to the next. Guided mediation is a wonderful way to help those who need help emptying their thoughts and “quieting the mind”.

5. Begin or end with an uplifting quote of the day – If you ever take a trip to Orange County, CA, make a point of finding Katherine Steadman on one of the 24 Hour Fitness class schedules. Her class is yummier than cheesecake, fat free and more fulfilling too! She concludes every class with an uplifting quote. She avoids getting too spiritual or political, but the quotes she finds always lift the spirit or open the mind.

6. Employ the power of touch – Human touch is amazing. Babies need it to develop connections. Adults crave it. It can send electrical impulses through the body and wake neurons. Yet in a gym setting, some touch can be viewed as inappropriate. There are boundaries that all instructors should respect when touching students. Beth Rothenberg, creator of “Systematic Touch” states, “Trainer to student touch should have a distinct purpose.” Ask permission before using touch to assist alignment. Avoid touch to the midsection or upper thighs of any participant. Lawrence Biscontini uses a creative technique, wherein he places his hand near the participant and suggest they move toward it. For example, place your hand an inch above your participants head and ask them to lengthen the spine to reach your hand. A gentle hand placed on someone’s should tells them you are connected.

Here’s some examples of areas considered “safe” for touch:

a light touch to the center of the spine
fingertips on the shoulders
heels, and Achilles to promote lengthening
fingertips between the shoulder blades to encourage retraction.

7. Enjoy the desserts Take the time to take a class this week! You too will probably find yourself looking forward to the dessert, the final relaxation. Sometimes I find myself wanting to fit in so many exercises that I’m forced to cut the final relaxation short. Knowing this is the part of class everyone most enjoys, it’s important we organize our class in such a way that we don’t short change our participants of this simple pleasure. I hereby vow to lengthen the final relaxation portion of my class! Anyone else need to take the vow?

8. Make ‘em sweat! I regularly track the popularity of our programs, Turbo Kick® and PiYo™. The most popular instructors tend to be the ones who give the toughest work-outs. Let’s face it, people want results. Try making your mind/body class work a little harder this week. Incorporate more push-ups, deeper lunges, longer sets; make ‘em sweat a little more this week! I bet you’ll be swamped with post-class adulation

9. Soften your in-class persona - Recently I had to sub a Turbo Kick® class at a location where the students only know me for my PiYo™™ class. It was a funny experience. I knew many of the students. They looked shocked when I walked into the room. One asked me, “Chalene, do you know how to teach Turbo Kick®?” I assured her I did. She replied, “You’re just so mellow and sweet, I can’t picture you doing this.” In an unintended way, she paid me a big compliment. (I guess Turbo Kick® is considered “mean”??)

I look different when I teach PiYo™. I enter the room, dress and wear my hair differently. Remember that your energy and your in-class persona should have a calming effect on your students.

10. Treat your students to aromatherapy - Some small facilities allow you to burn candles during class. Be sure to check first to make sure you’re not in violation of a safety regulation! A safer method of allowing your students to enjoy the benefits of aromatherapy is to bring a scented oil to class for participants to sample. Arrive early enough to pass the oil around to those interested. Many scents provide temporary relief from anxiety or nervous tension. Oils can be inhaled or dabbed on the tip of the nose for a lasting effect. The following essential oils are found to have a calming effect.

Bergamot
Cypress
Jasmine
Lavender
Patchouli

11. Learn the proper Sanskrit pronunciation, one word at a time - I’ve been practicing yoga and Pilates for 5 years. Relatively speaking, I’m a newbie. One of the most intimidating areas of this educational journey is the use of Sanskrit when teaching. This year, three totally cool ladies I met at the IDEA conference shared with me their amazing brainchild. It’s kind of like those tapes you can listen to in your car to learn to speak Spanish, except that they’ve done the same thing for the Sanskrit names of the yoga poses. Their educational CD and accompanying journal have given me the confidence I needed to be able to know I’m pronouncing the terms properly. Their audio CD and booklet contain over 100 Sanskrit words in an easy learning guide. It’s perfect for yoga teachers and group fitness instructors who integrate mind body exercises into their classes. If you have a friend who teaches yoga, this is the ultimate Christmas gift too!

12. Change your music frequently.
This is just a no brainer! Step out of your comfort zone, use a PiYo™ CD with lyrics or none at all. Try mixing the PiYo™ Lesson songs instead of using the entire CD.

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How to Create the Perfect Schedule

How many classes per week do you teach? Too many? Not enough? Too much cycle, need more step? Too much Turbo Kick®, not enough Yoga? What is the perfect teaching schedule? Have you found the “right” balance?

Many instructors struggle with this question. Here’s some simple guidelines to help you create the perfect schedule.

1. Teach a balance of classes. Experts agree that cross training provides optimal results and reduces the risk of overuse related injuries. Keep injuries and burn out to a minimum. Limit your teaching of the same format to less than 4 times a week.

2. Listen to your body. The “right” number of classes or work-outs differs for each person. One of the first signs of over-training is fatigue, insomnia, injury, excessive tightness, persistent muscle soreness, loss of enthusiasm, and an increase in resting heart rate. The most severe over-training symptoms can include diarrhea, persistent weight loss, swollen lymph glands, increased susceptibility to infection/colds/flu, loss of menstruation in women, inability to concentrate and loss of sexual drive. Consider cutting back if you’re experiencing the early signs of over-training.

3. Listen to your gut. If every Wednesday you get a sinking feeling when you think about the class you have to teach, if you find yourself wanting to get a sub on a regular basis, if you’ve lost your enthusiasm for a class, it’s probably time to take a break. Be kind to your coordinator by providing two weeks notice and suggest potential replacements. If your heart’s not in it, your head’s not either!

4. Variety is the spice of life. You truly don’t know what you’re missing if you’re not teaching “Mind/Body”, which I like to refer to as “Good To Your Body” classes. So many of us push ourselves beyond 100% when we teach. We jump when our knees say “no”! We reach when our arms say “stop”! We teach back to back classes to help out fellow instructors. Mind/Body classes like PiYo™, Yoga, Pilates, Tai’ Chi and stretch are gentle on the systems and rewarding for the soul. I know, I know… you don’t have time to learn a new format, you’re too hyper, you feel like you’ve missed the boat. WRONG! I dare anyone to teach (not just take, but actually teach) a mind/body class and not fall in love! You can touch people in the most profound way and it’s the one class that actually has “restorative” benefits for your body.

5. Be patient. You’d like to add “step” class to your schedule. Friday would be perfect. You’re offered a “step” class on Wednesday night. You already teach in the a.m. on Wednesday, but you really need a step class. Advice: Resist the temptation to pick up the first class offered for you and don’t expect the perfect class to fall in your lap. The perfect schedule takes work. Let instructors who teach the time slot/day you’re interested in know that you’re interested should they ever need to give up the class. Place regular calls to coordinators to remind them of the day and format you’re interested in picking up. Your patience will pay off in the long run.

6. Do it for you. This might not be conventional thinking, but I think to some degree you need to teach for yourself. We do it because we love it. Have you ever wanted to give up a class and hung on to it just because you were worried you’d be letting down your regulars? It’s not fair to anyone to keep a class that’s inconvenient, or that you no longer enjoy teaching.

7. Re-evaluate: Just when you think you’ve found the perfect schedule something may change. Children’s schedules, new formats, injuries, and many things out of your control may affect your teaching schedule. Learn to role with the punches and make adjustments where needed. Avoid giving up a class just because you’re having difficulty building the numbers. Remember that it takes 6 months to one year to build a steady group of regulars.

8. Simple Economics: Most of us teach because we love it. But if you teach because it’s an important source of your income, then choosing “body friendly” classes are the key! If you have a long drive to your facility, request the opportunity to teach back to back classes that compliment one another; i.e. kickboxing followed by yoga. If you’re personal trainer, avoid picking up classes during peak “client’ hours.
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Mirror Image Teaching:

Mirror image teaching refers to the act of facing your class when leading them through their workout. The term “mirror image” is used because the instructor essentially becomes the “mirror image” of participants. Therefore, when the instructor moves left, the class will move right. This technique creates an image like your own reflection in a mirror. Exercise videos are an excellent example of this practice.

The technique is most often used by instructors who have mastered the teaching fundamentals. This technique requires practice, confidence and a firm grasp of choreography. While the new instructor may want to get comfortable leading group exercise, the veteran instructor should consider this technique not only as an advancement of skills, but also as an addition to the instructional repertoire.

Think about the last time you went to a concert or saw a comedian live on stage. Can you imagine if instead of facing the crowd, the comedian placed mirrors on the stage, faced away from the crowd and did a routine making eye contact only through the mirror? Jokes would be the same, but the interaction, the personal connection would be much diminished. Mirror imaging takes your teaching to the next level. It allows you to monitor students more closely. Even more importantly, mirroring gives participants a sense of connection.

To mirror or not to mirror?

In kickboxing, some combinations are easier learned when the instructor has his/her back to the group. This allows students to easily determine which hand or leg is moving and in what direction. Use your best judgment when mirroring your class. As a general rule of thumb, most of the Turbo Kick® warm-up could be performed in the mirror image. Most basic front facing combinations can be done in the mirror image. Similarly, kicks facing the front and marching with knees are also easily taught in the mirror image.
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POSITIVE MOTIVATION:

The very nature of kickboxing is aggressive, strong and powerful. Universally, the most powerful form of motivation is praise. Many instructors mistakenly use negative cues to urge better performance such as, “You call that a punch?” or, “How come you guys aren’t getting this?” The cornerstone of the Turbo Kick® program is a strong commitment to the positive experience of exercise. We firmly believe in the power of praise. Picking on students, or joking in a negative manner, even if it’s meant tongue-and-cheek can have a detrimental effect. Even if the target of your humor is a good friend or someone you know can “take it”, you may alienate those students who fear they might be your next victim. Find a way of rephrasing negative cues by accentuating the positive and bringing out the best in people. It’s your job to make people feel great about their workout. Ask yourself if the cue you’re about to use serves that purpose?

The human brain has difficulty processing negative information. If someone says, “Don’t scratch your head”, your mind pictures scratching your head and secondly processes the “don’t” part of your command. Students have only a moment to process your cues. Make the process more effective by phrasing cues in the positive. Rather than saying, “Don’t lift your elbows!”, try a positive direction, “Be sure to keep you elbows down.”

Here are some seemingly harmless or negative comments which can easily be replaced with a positive:

NEGATIVE		POSITIVE
“Where is everybody?”		“This is great! We’ve really got room to kick today!”
“What’s wrong with you guys today?”		“I’m going to help you guys get this! “
“Why are you guys so quiet?”		"Okay every body, let’s make some noise!”
“You guys look so tired!” “Where’s your energy today?”		“Find your second wind! Energy comes from the heart!”
“How come you guys can’t get this?”		“Don’t worry… we’re going to practice until we get it!”
“You call that a punch?”		“Check out Lisa. Now that’s a powerful punch!”
“Don’t snap the knee"		“Really push through with your kicks!”
“Stop using those sloppy arms!”		“Let’s see some powerful upper bodies!”

VISUAL CUEING

Visual cueing is equally important because each student has a different method of learning. Some students are verbal learners, others are almost exclusively visual. Visual learners need to see the action performed. A visual learner often stands near the front of the room. They prefer to see the instructor at all times. Visual learners will almost block out verbal cues and instead watch the instructor for visual cues that tell them what’s coming next. An example of a visual cue is when the instructor points to the left side of the room to encourage participants to move in that direction.

A great instructor uses both visual and verbal cues as often as possible.
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10 tips for verbal cueing any kickboxing format

1. Vary loudness
2. Deepen pitch
3. Slow the speed of your cues.
4. Avoid yelling or screaming into the microphone
5. Pull the microphone one to two inches from your mouth.
6. When using a louder tone or if you occasionally shout, pull the microphone even further away from your mouth.
7. Keep cues short and simple.
8. Turn the music volume down when you need to make an important reminder or begin cueing a complicated section.
9. Avoid using a “sing-songy” style of cueing. Instead, speak cues.
10. Begin cueing upcoming changes on 5

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Transitioning from a different style of kickboxing to Turbo Kick®

Perhaps you have been teaching kickboxing for many years. Maybe your club has experienced a level of success using another style of cardio kickboxing. You may be thinking, “If it ain’t broke, why fix it?” In 1997 and 1998 kickboxing for fitness reached an all time high. The format was basic, athletic and repetitive. Consider that the same was true when “step aerobics” first burst on the scene in the late 80’s and early 90’s. In order to survive, in order to maintain interest with the students of group exercise, all formats must undergo evolution. Health clubs that offered kickboxing for several years without exploring its evolution experienced a rapid and sudden decrease in attendance. While basic, repetition drills are ideal for beginners, in order to maintain popularity, a successful kickboxing class must engage both the beginner and the advanced kickboxer in the same class. How is this done? Through the skillful crafting of choreography with built in layers which allow the instructor to determine how much or how little to challenge their students.

Turbo Kick® has been designed so that the choreography can be modified and simplified to be extremely basic or very advanced. The instructor determines how simple or complex the material should be.

If, to date, you had resisted the notion of “changing” your class, think of it less as change and more as an “evolution”. Most kickboxing classes are comprised of 4 basic punches, and 4 basic kicks. That’s it! With only 8 basic moves, one can predict that students might loose interest after several years of simplistic drills. Turbo Kick® takes what you already know, what you’ve already mastered and transforms it into a workout that evolves to meet the needs of your individual classes and to meet the changing environment of group exercise.

Change is not easy. Help students experience this evolution in the most positive manner. The ultimate challenge may lie in helping your students enjoy the benefits of what may be a new style for them.

Here’s some helpful hints.

"The people who resist change will be left behind by the growing number of people who see that better ways...are available to them."
Bill Gates

"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."
Charles Darwin

People resist change for reasons that seem perfectly logical to them, at that time. Keep this in mind when introducing Turbo Kick® to a group already familiar with a different style of class. It will help you understand that negativity and resistance can be attributed to this natural human reaction.

1. Make change as painless as possible. Play down the differences, emphasize the exciting new benefits and highlight the similarities. Make sure your key members and instructors are an integral part of your transition.

2. Keep things similar during the transition. Therefore if you're class is used to moving at 130 BPM and Turbo Kick® is recorded at 138...then pitch down your music. If your class is accustom to finishing with some heavy bag work, then for several weeks continue to finish with bag work. If your style is relatively basic, be sure only to teach the first level and resist the temptation to add anything beyond the first most basic layer for the first couple of weeks. Let participants enjoy the workout, rather than feel overwhelmed.

3. Be keenly aware of word choice and body language.
Ask for assistance from your key members and instructors during the transition. Keep in mind that an instructor's word choice, negative body language and/or vocal inflection alone can set the tone for the transition or turn everyone against the idea. Explain to your "key" people the importance of their support and open mindedness during the transition.. As a group exercise leader, you are the leader. People look to you for guidance. Demonstrate confidence, certainty and decisiveness to help maintain the confidence of your students.

Here some ideas on how to explain the change to members:

"I have exciting news for you today. We all love kickboxing, but
as you may have noticed, many of us have hit a plateau in our training.
We are bringing the coolest new form of kickboxing to this club and
it's going to help us all reach our fitness goals and have more fun in the process! Let me tell you a little bit about it...

For starters... you're going to love the music!
It means I'll have new music to keep you guys motivated all the time. The music is put together so that when you hear the song change, we move on to the next drill. I can keep it really basic for the next couple of weeks and we’ll add on tougher stuff as we get comfortable. The greatest part about this class is that it's designed in intervals of intensity. We’ll burn more calories and fat! Oh, and I forgot to tell you the best part... this class designed to feel like a party!

Here's the favor I have to ask of you......Let's have open minds and try something that can take us to the next level. I promise that if you try it for three classes, you’ll fall in love. It is a little different from the way my class was structured before, but all the kicks and punches are the same, just some new combos to really push us! I know you are going to fall in love with this. "

4. Tell them what to expect! People fear change because the future seems to lack predictability. People prefer to know what is coming their way so they can at least mentally prepare for it. Here are some things we recommend you mention in your pre-class description:

* We'll do this new routine today, and I'll do the same routine on Tuesday
as well. This means each time we do it, we'll get better and I'll add on
difficulty when we're ready!

* You're going to notice that it's a great balance of kicks and punches

* Each time you hear a new song coming through... it means we'll be
moving on to a new drill. But if it looks to me like we're not ready. I'll stick
with the drill we're in!

* The class is designed in intervals. So don't be surprised if you feel winded at times. Don't worry we'll recover. Also, at the 30 minute mark we are going to do a really fun "Turbo" drill. You'll know it's time because you'll hear the siren! We're going to GO FOR IT!

* You’ll burn more calories today than you have in a long time!

5. Show them what to expect. When introducing a new Round or when introducing Turbo Kick® to a new group, it is recommended that you provide a brief review of some of the 'trickier' combos. There is no need to preview the warm-up. However, by having your class spend about 5 minutes performing combos from each section which they have never seen before, you'll ensure their success and they'll be working out in the process.

Step One: The preview should be done with the music off. Ask for each person to participate.

Step Two: Only preview those combos you feel necessary in sections before Section 5, Turbo. Allow about 5 minutes for this preview.

Step Three: After you have previewed small portions of Sections 1 through 4, begin teaching the class. When the sirens go off at the beginning of Section 5, Turbo, preview Turbo. Ask everyone to participate.

Step Four: Teach the Turbo Section. After Turbo finishes preview the last two sections briefly. This will help students recover from the anaerobic work of Turbo and slowly reduce heart rates.

6. Don't try to fit it all in. With your pre-class excitement and your mini-previews... you won't have time to fit in the whole class as it was designed, nor should you. Instead, your goal should be the success of your students. Don't worry if you don't get through the whole class! Don’t feel as though you have to rush to the next drill or combo. Stick with the combo you’re on until 80% of participants seem to have mastered it.

7. Do it Cold Turkey! Many instructors have tried to "wean" their students on to Turbo Kick® by giving them a little bit of Turbo Kick® and a little bit of their old style. It seems like a good idea in theory, but it rarely works. People instantly cling to their comfort level with the "old stuff" and focus on their level of "discomfort" with the new material. The mixing of these two styles will not likely blend well. The result is often a quick return to old habits. With thousands of instructors across the globe, we have learned, time and time again, that the best transition is one that is made “cold turkey”. If your students need assurance, promise them you'll return to your old style if after a month they don’t love it. Give it a month... guaranteed they'll be hooked and see and feel amazing results!

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Instructor Tips

18 NEW PHRASES TO HELP GET CLASS MOTIVATED!

Okay team, let me see your best!
Make me proud!
8, 7, 6, I've lost count... where am I? (They take over..5,4,3,2,1)
We CAN do this!
I'm looking for the queen/ king of energy tonight!
You guys in the corner are ON FIRE!
Look around the room.... help me find the best NRG?
Show them how to do it Shelley!
Give me one last burst of energy
Check her out... those punches are fierce!
Get your second wind right now!
This time I want you to pretend it's for video!
Unbelievable!
You guys are amazing!
Want to burn more fat? Kick your intensity up a notch!
For the next 45 seconds I want 100% from everyone.
Okay back row... show me what you've got! (Run to the back of the room)
It's time people! Show me what you're made of!

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5 QUICK TIPS TO INCREASE THE SIZE OF YOUR CLASSES

ARRIVE 15 MINUTES EARLY! Arrive with enough time to learn details about the people who take your class. Take an active interest in your customers. Each one has their own unique story.
MEMORIZE NAMES. Keep a small notepad in your gym bag to write down participants names and a brief physical description to help jog your memory. Glance at this list before your classes.
USE NAMES WHEN YOU TEACH. "Nice job Sally". Be careful not to fall into the easy trap of using the same 4 or 5 names each week. Make a goal of using two new names each class.
START AN E-MAIL GROUP. Announce to your members that you would like for them to sign-up for your e-mail list. Use the list to pass along positive uplifting messages, remind members of gym closing, special events and occasions that you will have a sub. Use your list once or twice a month, not more.
BE ENTERTAINING. So often members from around the country contact us to complain about a "boring" instructor. I don't imagine many of you reading this think that you're "boring". The truth of the matter is ALL OF US should work to be more entertaining in our classes. Get Louder! Be funny! Be silly! Be over the top! Dance! Smile...a lot more! Use performance facial expressions. If you're "feeling like" a real clown... you're probably coming off as mildly entertaining. No matter how over-the-top you feel, the outcome is a more entertaining, fuller class!

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Do's and Don'ts

Here’s what students say make one instructor better than another:

Outgoing personality (all around)
Great music and great use of it (musical phrasing) and emphasizing highs and lows in energy
Ability to cue clearly
Personable without sharing too much personal or inappropriate information
Motivational physique
Motivational personality
Unshakeable positive attitude
Choreography that flows well
Timeliness
Consistency – Being there!
Likeability, a connection with their students
Funny/witty
Confidence
Intense work-out
Genuinely seem to care about their students
Challenging choreography (without losing people)
Prepared/organized
Unstoppable high energy (not too much “coaching” without doing)
Professionalism
Cues that motivate everyone to work harder
Instructors who move throughout the room, but don’t stop teaching
Someone with a bit of “star quality”, someone others wish to emulate
Take notice of each participant
The instructors who create a “family” in their classes, facilitate socialization amongst the members

Here’s some of the “stuff” students lament:

Tardiness or rushing in just as the class is about to begin
Instructors who share too much information
Poor “break-down” skills
Screaming or yelling into the mic
A high pitched voice
Apologies. Students felt that repeated apologies only drew more attention to the problem.
Teaching with the mic too close to your mouth
Instructors who “stop” too often during the work-out
Sticking with an advanced combo when it’s clear people are not getting it
Getting subs too often
Out of shape instructors
Bragging/boasting/self-absorbed comments or commentary
Lack of individual eye contact. Scanning the crowd as opposed to sustained personal eye contact
Using the same music for too long
Cueing late, too fast, or using too many unnecessary words
Clothing that is too revealing or ill-fitting or outdated
ANY negative comments whatsoever regardless of the topic
Political or religious commentaries
Shyness, which is often misinterpreted as self absorbed and distant.
Low energy/inconsistent energy
Outdated teaching styles
Instructors who complain about things like the stereo, previous instructor, etc.
Instructors who constantly watch themselves in the mirror
Picking on students in a negative manner, even if it’s meant tongue and cheek.
Instructors who seem to be uninterested in getting to know their students

BUILDING A CLASS

Creating a party:

Learn, use and remember names. Write them down to help you remember.
Develop a chant. Example: Repeat “Hey!” on the round house during a particular combo
Use an explosive energy in your movement, making everything bigger than life.
Remember that excitement, power, and energy are communicated in your facial expression first.
Periodically face your class.
Smile, whistle, sing, dance and let loose.
Be the clown.
Be the motivator.
Be animated.
Periodically ask participants to join you on the stage for a section of choreography. Encourage other participants to cheer him/her on!
Turn down the music and whisper… build excitement for what’s to come. Then turn it up and go for it!
Move throughout the room. Deliver personal motivation to those you’re near.
Solicit participation through clapping, singing or repeating a phrase.
Offer rewards for outstanding energy. For example; give me 100% today and we’ll only do Turbo one time!
Look the part/ look your best. Give thought to your apparel and the image it conveys.
Plan interaction amongst members. For example; during Finesse divide the room down the middle. Have the left side of the room turn center to face the right side of the room. Have one group clap, cheer and dance in place while the opposite group performs the finesse.
Create group competition. Ask the front half of the room to use as much energy as possible for a 32 count phrase. Next, encourage the back half to out-perform the front half. Working as a group builds “espirit de corp”. However, avoid creating individual competition.

MAKING CONNECTIONS

Connect with your music. Musical interpretation is an incredible way to make a strong connection between people. We connect by using our music when we sing along, ask participants to sing, get excited about our “favorite song”, match movement to the music, accentuate a certain energy in the music. Mastering the musical 32 count phrase (4 groups of 8 counts equaling 32 counts). Participants will relate to an instructor who is so obviously moved by their music.
Connect with your “stories”. As instructors we walk a fine line of sharing personal information and sharing too much information. As a general rule of thumb, share information to which most all of your participants can relate and will find humorous. Avoid discussing information of a sensitive, very personal, negative, gossipy, religious, or political nature. Everyone can relate to a funny story. Keep it brief (just a few sentences) and use humor. Let your class know who you are, while maintaining your professionalism. Avoid comments which might be construed as bragging or boasting. People want to hear tidbits to which they can relate, not the instructor’s resume.
Connect with choreography. You can engage participants with the choreography in many ways. For example; emphasize a particular combo by asking attendees to repeat “High, low” as they punch high and then low. During finesse ask participants to perform the combo with “an attitude”. Finally, offer a visualization to correspond with the movement or combo, “imagine you’ve got two attackers… one from the front and one from the side.
Connect with your bedside manner (I’d call this something else, this sounds too sexual ) Have you ever been impressed with the bedside manner of a doctor or a dentist? Remember that waitress that went out of her way to provide service above and beyond the standard? Take an active interest in the lives of those who attend your classes. Be a good listener. Remember the small details.

PATIENCE AND CONSISTENCY:

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SIX SUBBING SURVIVAL TIPS

Avoid apologies: Let’s pretend your young child had separation anxiety. Imagine now that your babysitter spends the first hour apologizing, “I’m sorry I’m not your mommy,” more crying ensues. She continues, “I bet you really miss your mommy.” Rule No. 1, apologizing only reminds your class that your are not their regular instructor. Be a good babysitter and employ the art of diversion. Example, “I’m so excited to be here today! I’ve heard this class has amazing energy. Thanks for having me!” Remember, out of sight is out of mind. Don’t invite separation anxiety by apologizing for not being ‘so and so’.
Do your homework: Make subbing as painless as possible for both you and your temporary class. Begin by asking the regular instructor to briefly describe how he/she formats the hour. Next, ask the following questions.
1. Describe your teaching style for me.
2. What type of music does your class prefer?
3. What BPM are they accustomed to working at?
4. What do they love the most about your class?
5. Is there anything they really hate, or I should completely avoid?
Be proud of your unique style, but consider the fact that a “similar” class will likely be more successful than a radical change in style or formatting.
When in Rome: People don’t like change. The first change is they have a “different” instructor. Don’t expect this group to be receptive to even more change. Put personal teaching convictions aside, and remember that it’s their workout. Instead of trying to prove that your style of teaching is superior, win them over with your natural charisma and charm.
Never let ‘em see ya sweat!: Dozens of people walk through the group exercise room door to take this class. How is it they know that YOU’RE the sub? Could it be the “deer in the headlights” look on your face? Confidence is the key. Enter the room with a big smile and relaxed presence. Greet people in the back. Ask names. Avoid comments like “I haven’t taught this type of class before” or “I’ve already taught 2 classes today”, which immediately lowers expectations. Get people excited about your energy and what’s in store for them. Steer clear of comments which might be misconstrued as self-doubt, such as “I know Lisa is much more advanced than me.”
Attitude is everything: A great attitude can get you through anything and is more important than experience, physical strength, choreography, and skill. Make it a personal challenge to get 5 or more students to inquire about your normal teaching schedule (the ultimate sign of approval). Mentally prepare for a handful of regulars to walk-out so you’re not frazzled if they do. (It’s their loss anyway!)
Give ‘em something special: You’ve got something you do in your classes that people ABSOLUTELY LOVE. Maybe it’s your sense of humor or that you sing the cool down song. Whatever it is, you know it works and it’s uniquely you. Give this class something to remember you by and take the opportunity to self-promote. “Thanks for having me guys! You were great. I teach on Thursday at 5:30. Come and see me!”

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FIVE UNIQUE IDEAS TO BOOST ATTENDANCE

Free Martha: No less than once a week, Michele Park, Southern Cal Turbo Kick® presenter and queen of packed classes, brings her students homemade mini-chocolate chip cookies. This Martha Stewart inspired treat is simple and inexpensive. Try frozen pre-mixed thaw and slice cookie dough. Cut calories and fat by making cookies ½ the normal size. If the way to someone’s heart is through their stomach, this one’s sure to be a hit.
Student of the Week: When co-teaching, Skip Jennings and Donna Meyer decided to name a different attendee “Student of the Week”. This special someone enjoys the privilege of picking the music, selecting his or her favorite routine, and they get to take home a plastic crown. “It really helps us get to know our group and everyone gets such a kick out of it!”, explained Donna.
E-mail Notification: Can you imagine going to see Janet Jackson in concert and being surprised when Celine Dion appeared on stage as “the sub”? Nothing against Celine. She’s probably a better singer, but you were expecting Janet. Long ago I started collecting the e-mail address of my students and letting them know my upcoming subs. This gives me the opportunity to remind them how beneficial it is to try a new style and my appreciation of their kindness toward my fellow instructor (hint, hint!) This has proven to be the single greatest technique to help avoid my previously inevitable post-sub slump. It’s my way of telling students that I respect their time and right to decide if they want to try a different instructor.
FREQUENT KICKER-KLUB: Turbo Kick® instructor Liz Simpson of Dallas, TX started a frequent kicker club to keep attendance high during slim summer months. She made index sized cards at Kinko’s with a space for a “smiley face” stamp earned each time a participant attended her Turbo Kick® class. Those who brought a guest earned 5 stamps. Those who reached 25 stamps in 90 days received a free shirt! The club manager liked the idea so much he agreed to pay for all the t-shirts! “You’d think I was giving away gold the way people became so determined not to miss a class!” explained Liz.
SUB A CLASS: Subbing another instructor’s class is a great way to boost your own attendance. It’s instant exposure! It’s your own little one hour infomercial J There are people at your club who have no idea you’re there, let alone how good you are! Try subbing a similar class at a similar time slot and don’t forget to bring home computer generated business cards with your class schedule. Oh, and be sure to read “Subbing Survival Tips” first!

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DO I HAVE WHAT IT TAKES TO BE A PRESENTER?

Take this simple test using the following answer choices and find out for yourself.

A. Absolutely
B. Kind of
C. Not yet
D. No, but I can work on it

I set written goals with deadlines and stick to them.
When someone gives me negative feedback about my class, I make changes where needed, even if I don’t agree 100%.
I have a mentor and spend time studying his or her success.
From a professional appearance standpoint I look the part of a presenter. I’m fit, reasonably stylish and polished.
My classes are of the most “popular” at my club.
I’m very flexible and able to accommodate other people’s schedules, needs, requests and last minute changes without skipping a beat.
I am willing to “put in my time” before making the big bucks.
People tell me I make them feel good about themselves.
I work on my fitness “connections” with established presenters as often as I can, even if only via e-mail.
I have video taped myself public speaking and thought it was captivating!
People tell me I’m the life of the party.
I dig public speaking and love the lime-light.
I am really good at explaining things and enjoy educating others.
I’m more likely to ask questions of others than to boast about my own accomplishments.
People see me as confident yet humble, energetic, funny and very outgoing.
I have done my homework and understand what selection committees are really looking for.

How many A’s did you select? Add ‘em up and read on.

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How to make a BIG impression with SMALL talk

Whether it’s a New Year’s Eve party, the elevator at the mall, or standing in line waiting for a class to begin, making small talk with strangers is awkward for most.

The most successful graduates were those who could make conversation with anyone -- anyone from strangers to secretaries to bosses to customers.

Here’s four quick topics to memorize:

Appearance; “Those are great shoes. Where do you find shoes like that?
The weather: “I can’t get used to this cold weather. Are you from this area?”
Your surroundings; “Sure is busy today. Do you always take this class?
Common place: “I’m a friend of Scott’s from work. So how do you know Smiths?”

Let them do most of the talking and by doing this they will think that you were thoughtful and interesting. In turn they’ll ask about you and that's when YOU get a chance to share!

Here’s what people most like to talk about:

THEMSELVES!
People love to talk about themselves.
"So tell me about what you do?"
“Have you always lived here?
"Do you have a big family?”
"I hear you have recently done…XYZ"
“How did you end up in that line of work?”
“How old are your children?”

Whatever the answers, as your partner in conversation replies, begin thinking of a good follow up questions. He or she will love you for it! (Warning: If you sense a person “pulling back”, drop the subject and move on to another.)
THEIR OWN OPINIONS
Second only to talking about themselves, people love to air there opinions on anything and everything. Ask these questions as well and your new friend could be talking for hours!
"What do you think about this Pilates craze?”
"What do you think about the strike?"
"What do you think about this Michael Jackson scandal?"

Remember, you’re trying to make friends, so avoid arguing over differing opinions. Even if you vehemently disagree, smile and acknowledge their position.
OTHER PEOPLE
People love to talk about other people. It’s not gossip if you can keep it positive!
"Do you enjoy this instructor?"
"Doesn’t Monica have great sense of humor"
"Isn't Dave an amazing artist?"
THINGS
Next on the pecking order is talking about “things” important to them. We all have something we enjoy speaking endlessly about. Don’t get me started on “reality tv!”
"I love your car. Would you recommend one?"
"What kind of dog is that? How is the disposition of the breed?"
"I hear you collect Pez dispensers? How did you get into that?”
YOU!
Don’t take it personal. It’s only human nature that people would rather talk about themselves than you. Keep the conversation centered around the other person UNTIL they ask about you and then it is your turn. But keep it brief.

To keep their attention wait until they have finished speaking and have asked you a question. Then make your reply brief. Find a way to tie it back to the other person and you will really be making meaningful connection.

Going to a party for New Years Eve? Give it a try!

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10 TRICKS TO HELP YOU REMEMBER NAMES!

The most beautiful sound to one’s ear is the sound of their own name. The simplest way to make a connection with someone is to learn, know, use and remember their name. Here’s some powerful tips!

Positive Affirmation: Stop saying, “I’m terrible with names.” The power of suggestion in our own minds is tremendous. We are what we think about the most! Remember the last time you called in sick? You started thinking how sick you were and within an hour you probably felt terrible. Yet, about an hour after you phoned your boss to say you wouldn’t becoming in, you started feeling guilty about feeling better. Why, because your mind suggested it. Begin telling yourself you are *great* at remembering names. Announce to others that you are really “getting better” at recalling names. Soon it will become a self-fulfilling prophecy!
Cheat sheet: If you teach a lot of packed classes at various clubs and have the privilege of meeting many new people each week, don’t rely solely on your memory. There may not be enough hard drive space available in that brain of yours. You could potentially meet 20 new people in one day. Keep a small note pad in your gym bag. Write down the names of each new person you meet. I use my PDA cell phone (it’s my new love, a TREO 600). Next to the person’s name, write down some interesting tid-bit of information you learned about them and a simple description. Example : Lisa- Tall thin brunette, front row, son @ UCLA.
Categorize: It’s just like your house. If you want to remember where you put your keys, you have to have a set place for them. By categorizing information or names, it makes finding the name in your memory easier! Begin by categorizing your gym bag notebook. At the top of each page record the name of club at which your, the day of the week and the type of class. Record only names from that class on that page. Create an imaginary file in your mind that helps you categorize their face and name with this particular class. How embarrassing to say, “See you in cycle!”, only to have the other person reply, “I’ve never taken cycle. I take your Turbo Kick® class”. Validate the impression they’ve made upon you by recalling who they are AND where you know them from.
Name association: Sometimes it’s easy to associate a name. I swear this is true… I recently had a red-headed gal in my class whose name was “Pippy”. I could run into her 10 years from now and I would remember her name. It’s not always that easy, but if you study the person, you may find some physical characteristic which reminds you of their name. I often use rhymes or humor. Today in class I had “Tall Paul” (who happens to be tall) and “Dan the Man” (who happens to have amazing energy) and “Mother Teresa” (she’s a mother of three).
Learn more than their name: Sometimes name associations are not that obvious. You might meet 100 Jennifers in your life time. How will you remember each? You will need to learn more than their name to create a picture. When you meet someone with a common name, ask a few more questions. Do you go by “Jen” or “Jennifer”? Are you from this area? etc. By learning more about the person, you’re more likely to learn something to help you recall the name.
Use it or loose it! Immediately repeat the person’s name out loud. Sometimes by the time you finished your brief conversation, you’ve already forgotten their name. It’s not too late! Ask again, “I’m sorry, please repeat your name for me”. Better to ask now than five years down the road when they’ve been coming to your class every week faithfully and you’re too embarrassed to “go there”. Be sure to use the person’s name in your class or just in closing your conversation. “It was nice to meet you Dana.”
Test yourself: Just as we quizzed ourselves before a big exam, test yourself retention each evening and then a couple of days later. Briefly visualize each of the new people you met that day and see if you’re able to recall their names.
Take a mental picture: Take a mental snap shot of the person when you meet them. Picture the environment by using all of your senses. What music was playing, Pull this picture back up later in the day. Make sure your mental picture pulls up the details that help you associate their name.
Declare it’s importance: The human mind is amazing! We “encode” the information that enters our brain. Some of this information is stored in our short term memory (STM) and more impactful information is often stored in our long term memory (LTM). Many believe that information encoded for your STM, if practiced enough can be transferred to your LTM (see Atkinson and Shiffrin, 1968). Others believe if “meaning” is applied to the information in STM, this may lead to the transfer of information to the LTM. Why not do both? With these two techniques we can control what we remember and what we forget! In the instant you meet someone, send your brain the message that this person is important! Later, review your mental pictures and quiz yourself.
Attention Preparation: Prepare your mind in the same way an athlete prepares for the big game. The next time you’re driving to an event at which you may meet new people, prepare yourself to learn and remember names. Envision the room; do a mental inventory of all the materials that you will need (e.g. notebook and pen or PDA), Imagine the questions you might ask of the new people you meet. Remind yourself of the importance of learning people names.

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12 Tips to teach a better PiYo™ or Mind/Body class

1. Offer meditations for most everything – The beauty of most mind/body classes is perhaps the diversity of the students. Perhaps because these formats are easy on the joints, participants can range from 16 to 70 plus! Even some of the most seemingly simple exercises, such as a forward fold, or even child’s pose can be difficult for some. Increase the appeal of your class by giving permission to modify nearly every exercise. In Warrior 1 suggest, “For those of you new today, feel free to keep your hands on your hips. To make it more challenging, try taking your hands overhead with Lisa.”

Here’s some examples of areas considered “safe” for touch:

a light touch to the center of the spine
fingertips on the shoulders
heels, and Achilles to promote lengthening
fingertips between the shoulder blades to encourage retraction.

I look different when I teach PiYo™. I enter the room, dress and wear my hair differently. Remember that your energy and your in-class persona should have a calming effect on your students.

Bergamot
Cypress
Jasmine
Lavender
Patchouli

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How to Create the Perfect Schedule

Many instructors struggle with this question. Here’s some simple guidelines to help you create the perfect schedule.

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Mirror Image Teaching:

To mirror or not to mirror?

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POSITIVE MOTIVATION:

Here are some seemingly harmless or negative comments which can easily be replaced with a positive:

NEGATIVE		POSITIVE
“Where is everybody?”		“This is great! We’ve really got room to kick today!”
“What’s wrong with you guys today?”		“I’m going to help you guys get this! “
“Why are you guys so quiet?”		"Okay every body, let’s make some noise!”
“You guys look so tired!” “Where’s your energy today?”		“Find your second wind! Energy comes from the heart!”
“How come you guys can’t get this?”		“Don’t worry… we’re going to practice until we get it!”
“You call that a punch?”		“Check out Lisa. Now that’s a powerful punch!”
“Don’t snap the knee"		“Really push through with your kicks!”
“Stop using those sloppy arms!”		“Let’s see some powerful upper bodies!”

VISUAL CUEING

A great instructor uses both visual and verbal cues as often as possible.

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10 tips for verbal cueing any kickboxing format

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Transitioning from a different style of kickboxing to Turbo Kick®

Turbo Kick® has been designed so that the choreography can be modified and simplified to be extremely basic or very advanced. The instructor determines how simple or complex the material should be.

Here’s some helpful hints.

"The people who resist change will be left behind by the growing number of people who see that better ways...are available to them."
Bill Gates

"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."
Charles Darwin

Here some ideas on how to explain the change to members:

* We'll do this new routine today, and I'll do the same routine on Tuesday
as well. This means each time we do it, we'll get better and I'll add on
difficulty when we're ready!

* You're going to notice that it's a great balance of kicks and punches

* Each time you hear a new song coming through... it means we'll be
moving on to a new drill. But if it looks to me like we're not ready. I'll stick
with the drill we're in!

* You’ll burn more calories today than you have in a long time!

Step One: The preview should be done with the music off. Ask for each person to participate.

Step Two: Only preview those combos you feel necessary in sections before Section 5, Turbo. Allow about 5 minutes for this preview.

Step Four: Teach the Turbo Section. After Turbo finishes preview the last two sections briefly. This will help students recover from the anaerobic work of Turbo and slowly reduce heart rates.

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